AYA Universe
Check final refund and time-slot terms at checkout.

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Check final refund and time-slot terms at checkout.
Check final refund and time-slot terms at checkout.
Buying guide
For AYA Universe entry, compare the two currently listed entry-ticket offers and verify the final checkout details before paying. The supplied rows do not establish a currently valid AYA combo or guided product.
Current Tiqets row for AYA Universe entry, marked available.
Compare offers ↓Current GetYourGuide row for AYA Universe entry, marked limited.
Compare offers ↓Official GetYourGuide
Quick picks
Compare the Official site entry ticket at AED 135, the Tiqets entry ticket at EUR 31.88 and the GetYourGuide entry ticket at AED 136.60, checking the final checkout terms.
Compare offers ↓02Check the official venue guidance before booking a free ticket at the Customer Service desk.
Compare offers ↓03Keep the digital ticket available and verify the selected date, access instructions and late-arrival terms before travel.
Compare offers ↓Insider tips
AYA Universe is located on the first floor of WAFI City Mall (Oud Metha Road), directly at the top of the escalators in the grand atrium. If arriving by metro, take the Green Line to Dubai Healthcare City Station, which is a 6-to-8 minute walk from the mall. If driving, use the Carrefour parking zone or the mall's valet service. Booking your timed ticket online allows you to bypass the ticket counter queue and head straight to the main entrance line, but note that re-entry is strictly prohibited once you exit the experience.
Children under 3 years old and People of Determination (POD) enter free of charge. Free tickets for children under 3 and PODs, as well as a complimentary ticket for one accompanying caregiver/companion of a POD, cannot be booked online and must be collected at the Customer Service desk upon arrival by presenting valid ID or proof of eligibility. All children under 12 must be accompanied by an adult aged 18 or older. Note that socks are required for the ball pit experience, which is restricted to visitors 1 meter and taller.
Arrive early enough for security checks, ticket scanning and wayfinding.
FAQ
You do not need to print your tickets. Presenting the digital ticket barcode on your mobile phone at the entrance counter is sufficient for entry.
Official tickets are strictly non-refundable and non-exchangeable. If you need flexibility, check the cancellation terms of third-party platforms like GetYourGuide or Tiqets, which may offer free cancellation up to 24 hours before your visit.
Children under 3 years old enter for free. You do not need to book a ticket for them online; instead, collect their complimentary entry pass at the Customer Service desk upon arrival by presenting a valid ID or passport.
People of Determination receive free admission, along with one free ticket for a caregiver. These complimentary tickets must be claimed at the Customer Service desk on arrival by showing official proof of eligibility.
Casual, comfortable clothing and walking shoes are recommended. To access the ball pit in the Celestia zone, you must be at least 1 meter tall and wear socks, which are required for safety and hygiene.
Most visitors spend 60 to 90 minutes exploring the 12 interactive zones. Standard tickets require entry at your selected date and time slot. If you need flexibility to enter at any time, you should purchase the official Flex Pass (AED 175). Last admission is one hour before closing.